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FAQ

Questions, answered plainly.

No jargon and no small print. Search, or pick a topic.

The product

What is Crewqo?
Crewqo is one workspace for running your team, in an agency or in-house: projects and tasks, team chat, attendance, leave and payroll, a branded client portal, proposals and contracts with e-signatures, invoices, team chat, HR, docs, whiteboards, forms and an AI command bar.
Who is it for?
Marketing agencies, design studios, web and development shops, video teams and in-house creative or marketing teams, from a few people to large crews with several departments.
When can I start?
Today. Sign up at crewqo.app for a 14-day free trial with every feature and no card. The first 50 teams that subscribe keep a founding price for as long as they stay.
Is my data separate from other agencies?
Yes. Every agency gets its own workspace with its own database and web address. No other agency can see your data.
Can my clients use it?
Yes. Clients get their own portal login, free and unlimited on every plan, where they follow progress, approve work, sign documents and see invoices.

Data & security

Where are my files stored?
In the storage you connect: Google Drive, OneDrive or SharePoint, Dropbox, any S3-compatible bucket, or your own server. Crewqo passes files through and doesn’t keep them on our servers.
Are backups encrypted?
Yes. Every nightly backup is encrypted. Turn on your own backup key and only you can open them; we keep only the lock, never the key.
Do I need an AI subscription?
Only if you want the AI features. You add your own AI key (OpenAI, Gemini or OpenRouter), so you pay your AI provider directly for what you use.

Pricing & billing

What is the founding price?
The first 50 agencies that subscribe pay the founding price, which is lower than the regular price. It stays locked for as long as your subscription stays active, even when our regular prices go up.
Is there a free trial?
Yes. Every workspace starts with a 14-day free trial of every feature. You don’t need a card to start.
Who counts as a team member?
Anyone on your team who signs in to your workspace. Your clients’ portal logins are free and unlimited on every plan.
What happens if my team grows past my plan?
Move to the next plan whenever you like. The Agency plan has no limit on team members. If you have more than 200 people, talk to us first so we can make sure everything runs smoothly for you.
How does yearly billing work?
Pay for 10 months and get 12. Yearly plans can be refunded in full within 14 days of payment.
Who processes payments?
Our order process is conducted by our online reseller Polar, who is the merchant of record for all orders. Polar handles payment, invoices, receipts and sales tax or VAT where it applies.
Can I cancel any time?
Yes. Cancel from your billing settings. You keep access until the end of the period you paid for, and you can download everything before you go.
Do prices include tax?
Prices are in US dollars. Depending on where your business is, sales tax or VAT may be added at checkout by our merchant of record.

Founding offer · first 50 agencies

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